Administrative Support Sup Vacancy In State Of Montana

Hiring Organization / Company: State Of Montana
Basic Salary: To Be Discussed
Employement Type: Full-Time

Job Details:

The Department of Public Health and Human Services is the largest executive branch department in Montana State Government with over 3,200 employees. We maximize individual and organizational potential by supporting the agency’s most valuable resource – OUR PEOPLE. The Child Support Services Division (CSSD) establishes and enforces the financial and medical support obligations of parents in support of their children. We are looking for you to be a compassionate, energetic, conscientious, and detail-oriented individual who enjoys making a difference, being part of a team, and takes pride in your career to work in our fast-paced office.

We Offer:

  • A competitive hourly wage and a comprehensive benefits package. To learn more about what we offer visit:
  • A welcoming office environment where everyone is accountable for their part and everyone strives to provide the best customer service to clients and each other.
  • A career in which you can feel good every day knowing you ' re making a difference in the lives of others.
  • No weekend work schedules.
  • Advancement opportunities.
  • Work/life Balance

You Have:

  • Strong communication skills, both verbal and written, organizational skills both analytical and problem solving, and the ability to work with confidential documents.
  • A positive outlook, dependability, accuracy and pride with your work.
  • Initiative, resilience, and cooperative nature to maintain a harmonious work environment that exceeds everyone’s expectations.
  • A qualitative customer experience in the service of others.

Key Responsibilities Include

Prepares and review new cases received ensuring data is accurately loaded into SEARHCS.

Reassigns all new, reopening and transfer cases to the appropriate caseworker.

Generates leads for identifying the location of missing case participants.

Act as Executive Assistant to the regional manager and participate in special projects as requested.

Provide data to regional manager to ensure continuity in regional operations.

Trains team members to ensure compliance with CSSD policies and procedures.

Supervises CSSD team members by hiring, training, performance appraisals, discipline and discharge.

Responds to formal and informal grievances of team members.

Implements goals for team members at beginning of each appraisal year.

Monitors performance levels throughout the evaluation period.

Responds to complaints received by way of telephone calls, letters and in person office visits.

Physical and Environmental Demands: This position works in a typical office environment with keyboarding requirements. Some travel will be required.


Knowledge, Skills and Abilities (Behaviors):

Required for the first day of work:

  • Knowledge of general office procedures and concepts related to administrative and clerical support activities.
  • Knowledge of supervisory principals necessary to develop, plan, organize and prioritize performance goals for the administrative team.
  • Knowledge of office equipment functionality including computer hardware, work processing and accounting software, telephone and fax.
  • Knowledge of the internet, computer functions, system capabilities, information access formats, accounting software and document generation.
  • Leadership skills in areas of personnel, delegation, negotiation, decision making, working under pressure and team building.
  • Training skills as they relate to developing training outlines and effective presentation techniques.

Minimum Qualifications (Education and Experience):

  • Two years college or vocational training in business administration, paralegal studies, accounting, computer science, office technology, legal secretary or directly-related field.
  • One-year supervisory experience.
  • One to two years directly related work experience.
  • Other combinations of education and experience may be considered on a case-by-case basis.

For a full copy of the job description, please contact Debbie Driver at [email protected]

This position requires the following:

  • Resume


Women (and/or) minorities may be under-represented in this position and are encouraged to apply.

Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment: This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Job: Office/Administrative/Clerical
Salary: $ 19.46 - 19.46 Hourly
Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan

Number of Openings: 1
Employee Status: Regular
Schedule: Full-Time
Shift: Day Job
Travel: Yes, 20 % of the Time

Primary Location: Helena

Agency: Department of Public Health & Human Services
Union: 000 - None
Bargaining Unit: 000 - None

Posting Date: Mar 3, 2021, 12:35:24 PM
Closing Date (based on your computer's timezone): Mar 18, 2021, 12:59:00 AM
Required Application Materials: Resume

Contact Name: Human Resources | Contact Email: [email protected] | Contact Phone: 406-444-3136

Job Location Information:
City: Montana
State: Mt
Country: Us
Location: Montana
Job Listing No# : 170303

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